Christmas 2020 - Ordering from Equus
Because of the bespoke nature of the rest of our products, it takes some careful planning to ensure we have enough time to make your lovely gift choices whilst also hitting the last date for posting to whatever country you happen to be in. This means that we have to close the order book on certain dates to make sure our elves aren't worked to the bone.
The first thing you need to know is that the order book for Lined & Raised Belts, Wallets, Envelope Folios, Notebook Covers and Watch Straps closes on Saturday 31st October 2020.
The second thing you need to know is what the last ordering date for bespoke Belts and Canine Products for your country is:
UK - 1st December 2020
Western Europe - 18th November 2020
Canada & The USA - 15th November 2020
Australia & New Zealand - 10th November 2020
Rest of World - 5th November 2020
Frequently Asked Questions in the run up to Christmas
I already have an order with you, will it arrive in time for Christmas?
Absolutely yes - we are working our way through the current orders as usual. There may be a slight delay on our usual production times, but we are getting there.
I want to add something to an existing order, how can I do that and save postage costs?
Get in touch with Dawn. We can add it to your order and invoice you separately. The above dates still apply for this though.
What if I miss the last ordering date?
Whilst we are incredibly busy, we will always try and fit you in if you miss the deadline by a small amount. Get in touch with us and we'll see what we can do.
We will be constantly adding to our Ready To Wear Belt section, as well as some really exciting Ready To Purchase Gifts. Make sure you're subscribed to our mailing list to keep up to date.
What are my postage options?
If you order on or before the last posting date and choose Royal Mail Delivery, then your parcel is guaranteed to leave us by the last posting date and in theory should be with you in time for Christmas. This is the cheapest option but once the parcel leaves us, it's at the mercy of the Royal Mail in the UK and whichever is your local parcel service abroad.
However, if you want to ensure your parcel definitely does arrive, it might be wise to choose the DHL courier option (available worldwide) or the Royal Mail Special Delivery option (available in the UK only).
What about gift wrapping?
All our belts come wrapped in acid free tissue paper in a brushed cotton dust bag as standard. Our canine products are wrapped in tissue paper.
Whilst our packaging is beautiful, belts and dog collars can be awkward to wrap! Take the hassle out of an odd shape and choose our luxurious Gift Box option when you check out.
Lined & Raised Belts, Sterling Silver Belts, Wallets, Folios, Notebook Covers and Watch Straps will all automatically come beautifully wrapped in our Gift Boxes as standard.